Farrisilk White Suede Velvet Ribbon with Gold Back | 2.5" x 10 Yards | Premium D

At WreathsbyMsMoni, we want you to be happy with your purchase.

Returns Accepted

We accept returns on unused, unopened ribbon rolls in their original condition within 14 days of delivery.

Non-Returnable Items

For quality and resale reasons, the following items are not eligible for return:

• Opened ribbon rolls

• Used or cut ribbon

• Damaged items caused after delivery

• Clearance or sale items

• Custom or special-order items

Return Process

To request a return, please contact us within 14 days of delivery with your order number and reason for return.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or the wrong item was sent.

Refunds

Once your return is received and inspected, approved refunds will be issued to the original payment method within 5–7 business days.

Damaged or Incorrect Orders

If your ribbon arrives damaged or you received the wrong item, please contact us within 3 days of delivery with photos so we can make it right.

Due to monitor differences, colors may vary slightly from screen to in-person product.

At WreathsbyMsMoni, we carefully package all ribbon orders to ensure they arrive in beautiful condition.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

Shipping Methods

Ribbon orders are shipped via trusted carriers such as USPS, UPS, or FedEx, depending on size, weight, and destination.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.

Delivery Estimates

Estimated delivery times vary by carrier and destination, but most orders arrive within 3–7 business days after shipment.

Packaging

All ribbon rolls are packaged securely to help prevent damage during transit.

Tracking

Once your order ships, you will receive a tracking number by email.

Multiple Items

If you purchase multiple items, your order may ship in one package or separate packages depending on product availability.

Incorrect Addresses

Please double-check your shipping address before placing your order. We are not responsible for delays or lost packages due to incorrect addresses entered at checkout.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us within 3 days of delivery so we can assist you.

Questions

For any shipping questions, please contact us through the website contact form or email.

We currently ship within the United States.